Returns policy

Returns Policy

If for some reason you're not completely happy with your Hayworths' goods you'll be pleased to know that Returns from the UK mainland and Northern Ireland are free of charge. Sorry but items purchased on 'sale' are excluded from free returns. 

If you would like to receive a full refund please notify Hayworths by email ( within 14 days of receiving your goods. You then have another 14 days to return the goods, after you've notified Hayworths.

You will receive a refund within 14 days of us receiving the items back from you.  Please note: unfortunately for health and hygiene reasons we are unable to exchange or refund (unless faulty) pierced earrings.

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